Adrienne Chinn Designed Interiors - Products tried, tested and recommended by an interior design professional.
| About Us Adrienne Chinn Design have been a force in the interior design world since 1999. Adrienne Chinn has now applied her skill, passion and expertise for interior design to designing and selecting the best interiors products for your purchasing pleasure. If you have any questions about us, the products we sell, terms of service, or if you have any suggestions or comments about the site please email us at info [at] adriennechinn [dot] co [dot] uk, or call us during business hours. Our Contact details: Adrienne Chinn Design Web Sales Fulfilment 74 Basepoint Business Centre Oakfield Close, Tewkesbury Gloucestershire GL20 8SD United Kingdom Phone: 07802 586 775 Email: info [at] adriennechinn [dot] co [dot] uk VAT Registered 735 7737 01 Company registered in England 2788573 |
| Making A Purchase We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. The prices payable for goods that you order are as set out in our website. You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. We reserve the right to cancel the contract between us if: - we have insufficient stock to deliver the goods you have ordered; - we do not deliver to your area; - or one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers. If we do cancel your contract we will notify you by email and will re-credit your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer an additional compensation for disappointment suffered. |
| Shipping And Handling Delivery charges for the order you have placed will be detailed in the shopping cart prior to your requirement to confirm your order. |
| Delivery Schedule We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. Delivery of goods we have in stock will be made as soon as possible after your order is accepted and in any event within 30 days of your order. Delivery of special or made-to-order goods cannot be guaranteed to be completed within a set timescale. Generally expected delivery times are specified on the individual product page. We will inform you as soon as possible if this estimated delivery time is likely to be exceeded. You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. |
| Back Orders For non-stock or made-to-order items we will take payment at the time of order. |
| Tax Charges All prices are displayed inclusive of UK Value Added Tax. |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing of the problem within 10 working days of the delivery of the goods in question by writing to us at the above listed postal or email address. If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing of the problem within 40 days of the date on which you ordered the goods by writing to us at the above listed postal or email address. If you notify a problem to us under either of the above described conditions, our sole and exclusive obligation will be, at your option: - to make good any shortage or non-delivery; or - to replace or repair any goods that are damaged or defective; or - to refund to you the amount paid by you for the goods in question in whatever way we choose. Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of, under or in connection with the contract between us and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question. You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase. Notwithstanding the foregoing, nothing in these Conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded, nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence. Unless otherwise expressly stated in these Conditions, all notices from you to us must be in writing and sent to us at the above listed postal or email address and all notices from us to you will be displayed on our website from time to time. We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by an event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident. If any of these conditions (or part of any of these conditions) is unenforceable (including any provision in which we exclude our liability to you) the enforceability of the remaining conditions (or remaining part of any condition) will not be affected. Notwithstanding any other provision of the contract between us, nothing in the contract between us confers or purports to confer any right to enforce any of its terms on any person who is not a party to it. |
| Reaching Us If you need to reach us, please email us on info [at] adriennechinn [dot] co [dot] uk, alternatively, you can call on 07802 586 775 (International +44 07802 586 775) or write to us at Web Sales Fulfilment 74 Basepoint Business Centre Oakfield Close, Tewkesbury Gloucestershire GL20 8SD United Kingdom |
| Privacy Policy Adrienne Chinn Design is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st October 2010. We may collect the following information: - name and job title; - contact information including email address; - demographic information such as postcode, preferences and interests; - other information relevant to customer surveys and/or offers. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: - internal record keeping; - we may use the information to improve our products and services; - we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. |
| Returns Policy You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. To cancel your contract you must notify us in writing to the postal address or email address listed above. Any cancellations by phone must be confirmed in writing within the permitted cancellation period. If you have received the goods before you cancel your contract then you must send the goods back to us at the above listed address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at above listed address at your own cost and risk as soon as possible. Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you. These conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our contract relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading. No variation of or amendment to these conditions shall bind either party unless made in writing and signed by the authorised representatives of both parties. The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us. |
| Remittance Terms UK: Credit card online |